Policies at Lincoln Library

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Circulation Policy

Library Cards

  • Customers aged five and up are eligible for a free two-year library card if they live within the corporate limits of the City of Springfield.
  • Juveniles aged 5 to 15 may apply for a library card with a parent or legal guardian present. The parent or guardian must not have a blocked account and assumes responsibility for all overdue items, fines, and other fees on the juvenile account.
  • Non-resident cards are issued for one year from the date of application and receipt of the yearly non-resident fee (per household) for those customers outside the corporate limits of the City of Springfield.
  • A non-resident customer who owns property within the corporate limits of the City of Springfield may be issued a free library card for a one-year period if proof of a current tax assessment bill or deed is shown, provided library privileges are extended to only one such non-resident patron for each parcel of taxable property.
  • Customers may apply for a library card by presenting a valid government-issued photo ID and proof of current address. Customers without proof of address have the option to having the card mailed to them and will be allowed limited checkout at the time of application.
  • Library cards entitle the holder to computer use; however the account must have less than $50 in total charges and must not be expired. Computer use cards may be issued to non-qualifying persons and do not allow for borrowing privileges. Note that some computers are unfiltered.
  • Library cards are not transferable. No one may use another customer’s card with the exception of picking up library material “On Hold”.
  • Photo identification may be used to check out materials in lieu of a valid library card.
  • Report and provide proof of any change of residential or email address upon the next library use.
  • Customers whose accounts have charges of $10 or less and no more than 1 lost or damaged Lincoln Library-owned material valued under $50 are held in good standing.
  • All library cards must be free of fines/fees and overdue items before the card can be used for computer registration or renewed.
  • Materials returned late, in damaged condition or considered lost will be charged to the library card on which the items were checked out.
  • Report lost or stolen cards as soon as possible. Customers are responsible for material checked out to the library card.

Loan & Renewal

  • 14 days on most items, except 7 days for video cassettes/DVDs, CD-ROMs or MP3s.
  • 2 renewals per item; except for vertical file, computer software, holds or interlibrary loan (0 renewals).
  • Renewal is allowed in person, by phone (753-4900 x5616), or via the web-page with a PIN.

Limits - 75 items per card

  • American Girl Doll – 1 per card
  • Audiobooks - 10 per card
  • Books - 10 per card on any one subject, 10 copies of one title per card
  • Compact Discs - 10 per card
  • Hot Picks – 2 per card
  • Kits - 5 per card
  • Periodicals - 20 back issues per card (current issues do not circulate)
  • Vertical File - 10 per card
  • Computer Software - 2 per card
  • Video Tapes/DVDs - 5 per card


  • Patron must be at least 16 years old to check out HotSpot
  • Only one HotSpot at a time per library card
  • Device may be kept for 14 days
  • HotSpot may not be renewed
  • HotSpot may not be requested in advance
  • HotSpot must be returned to staff at the circulation desk and NOT dropboxes.


  • 25 cents per day per item, except for video cassettes/DVDs, computer software, HotSpots, or MP3 equipment which are 50 cents per day.
  • No overdue fines on juvenile and young adult material except the American Girl Doll kit (25 cents per day)
  • Extension Services customers are not charged overdue fines.
  • $5 maximum fine per item; except for video cassettes/DVDs, computer software, HotSpots, or MP3 equipment ($10), vertical files, paperbacks, periodicals, ($3).
  • No refunds or credits on fines.
  • Forms of payment include: cash, check, and credit or debit cards (If paying online please allow 3-5 business days for the payment to be reflected on your library account.)

Lost Materials

  • List price at the time of purchase.
  • Credits may be issued for Lincoln Library-owned material if found and returned in good condition within 90 days of the due date.
  • Non-Lincoln Library items must be paid within 90 days from the due date. Credits or refunds will not be issued for paid and returned items.

Damaged Materials

  • Charges vary dependent upon the damage up to the list price of the material.

Collection Agency

  • Accounts with balances of $50 or more will be referred to a collection agency.
  • $10 additional collection fee.


Full Circulation Services Policy (Effective July 1, 2017)


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