If the material is listed in the library's catalog, but all copies are currently checked out or at another location, a patron can click the "Place Hold" button by the item through the library catalog to request the item. A notice is mailed or emailed to the customer when a copy becomes available. The material is held at the library's circulation desk for five days. If the item is not picked up within that time period, the material is put back into general circulation.
It is possible to request individual volumes or parts of sets that are listed on one catalog record. This might be a set of books such as an encyclopedia, or a video series. Previously, only library staff could do this. Note that a PIN is needed to place requests in the catalog.
To request a particular volume, click on the 'Reserve This Copy' link by the volume you want, which will be listed in the item record. To request more than one volume, repeat the process. Note that if you look at your account, your request list will not show volume numbers.
For all other titles, use the 'Place Hold' button. This is the fastest way to get the item. If you use the 'Reserve This Copy' link, you are asking for one exact copy and that copy might be missing.
If the material is not listed in the library's catalog, an 'Interlibrary Loan' form can be filled out at any service desk or patrons can make a request using WorldCat. The material is searched for in libraries outside of Lincoln Library's region. If the material is found, the customer is notified by mail or email when it arrives at Lincoln Library. The material will be held for pick-up for five days (unless otherwise indicated) and has a loan period of two weeks. Customers are responsible for paying the owning library's fees for any damage or lost materials.